Care bundle for the Mater Hospital
Context
I collaborated with 2 medical design students and a service design student at NCAD. This project aimed to raise awareness of PIVC care by encouraging cannula vigilance and increasing engagement with documentation forms.
*PIVC = Peripheral Intravascular Catheter
Project type
Team
Role
Visual/Graphic Designer
Length
1 week
Insights
A 2-sided document that should be completed when a cannula is inserted.
The document is used to track the condition of a particular PIVC while it is inserted. It is proven to reduce PIVC associated infections.
However,If not used correctly, patients are at a higher risk of experiencing healthcare-associated bloodstream infections.
Research and Interviews
Findings
PIVC form can be overlooked as it is part of a larger care bundle folder that contains additional patient information.
Doctors do not feel like the PIVC form is their responsibility. “Having to fill out that form would annoy me.”
Nurses are very familiar with the PVIC form and the negative patient outcome that can occur if it is not used correctly.
The PVIC form is hard to understand at first glance and contains some unnecessary text.
Patients might benefit from being more involved in monitoring their own cannulas and speaking up when issues arise.
There is a general lack of urgency and importance given to the care and monitoring of cannulas due to the routine and familiar nature of the task.
Solutions
Increasing cannula care awareness in doctors, nurses and patients with posters around the hospital.
Create an easily recognisable visual identity for PIVC equipment and documentation.
Directing people towards PIVC documents.
Re-formatting of documents.
Re-formatting documents
I organised the contents with my team members and changed the layout.
For contents that are difficult to read-only in writing in the middle, we added a new page to make it easier to recognise using infographics. And also I changed the existing colour to make it easier to read the contents.